multi-agent AI
The Human Escalation Fallacy: Why Enterprise Multi-Agent Override Systems Look Reassuring on Paper But Guarantee Worse Outcomes When It Actually Matters
There is a particular kind of comfort that enterprise architecture diagrams provide. Boxes connected by arrows. Swim lanes. A tidy escalation path that terminates, reassuringly, in a human reviewer sitting at the top of the chain. It says: we are in control. It says: the machine cannot act without us.