AI Agents
How a Global Logistics Firm Rewired Its AI Vendor Strategy After Multi-Model Parity Blew Up Its Foundation Model Contracts Mid-Deployment
When NovaTrans Global, a Rotterdam-based third-party logistics provider operating across 47 countries, signed a landmark multi-year AI agent deployment contract in early 2026, its procurement team believed they had negotiated from a position of strength. They had locked in tiered pricing with a single foundation model provider, built their agentic