The Rise of Agentic SLAs: How Enterprise Backend Teams Will Define, Negotiate, and Enforce Reliability Contracts for Multi-Agent AI Systems Through 2027
When a distributed microservice misses its 99.9% uptime target, the playbook is well-worn: check the dashboards, page the on-call engineer, open a post-mortem ticket. The contract is clear. The failure mode is understood. The fix is, at least in theory, deterministic. Now imagine that same post-mortem, except the "