How a Global Logistics Giant Rebuilt Its AI Pipeline After a Foundation Model Outage Froze 40,000 Shipments in Q1 2026
In January 2026, a mid-sized but rapidly scaling global logistics company, which we will refer to as NovaTrans Logistics (a composite case study based on patterns emerging across the industry), learned one of the most expensive lessons in modern AI-driven operations: when your entire intelligent pipeline runs through a single